Privacy Policy. Cookie Policy. Terms & Conditions.

Effective Date: 01/06/2025

Business Name: The Holistic Potential

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use any of our services, including coaching, clinical hypnotherapy, online courses, wellness consulting, and holistic health programs.

By using this website, you agree to the practices described in this policy. If you do not agree, please do not use the site or our services.

2. What Information We Collect

We collect personal data in the following ways:

Information You Provide

When you:

Book a session (coaching, hypnotherapy, consulting, etc.)
Sign up for newsletters or download resources
Enroll in an online course or make a purchase
Complete contact or intake forms

We may collect:

Name
Email address
Phone number
Billing and payment information (processed via secure third parties such as Stripe, PayPal, or Wix Payments)
Details related to your wellbeing, goals, or challenges (as voluntarily shared in coaching or consulting contexts)

Automatically Collected Data

When you visit our site, we may automatically collect:

IP address
Browser type and version
Device information
Location (approximate, based on IP)
Website usage data via cookies, analytics tools (e.g. Wix Analytics, Google Analytics), and tracking pixels (e.g. Facebook Pixel)

3. How We Use Your Information

We use your information to:

Provide and manage our services (coaching, consulting, courses, therapy sessions)
Process payments and bookings
Communicate with you (support, updates, reminders)
Send you marketing emails (with your consent)
Improve our website, offerings, and user experience
Comply with legal, tax, and contractual obligations

4. Legal Bases for Processing

Depending on your location, we process your data under one or more of the following legal grounds:

Consent (e.g. for marketing emails or cookies)
Contractual necessity (e.g. to deliver paid services)
Legal obligations (e.g. record-keeping, taxes)
Legitimate interests (e.g. business operations, service improvement)

5. International Data Transfers

We are based in [Country], but we may store or process data on servers located in other countries (such as the US, UK, or EU). We take reasonable steps to ensure that data transferred internationally is protected through appropriate safeguards (e.g. standard contractual clauses, secure third-party platforms).

6. Data Retention

We retain personal information only for as long as necessary:

To provide services
To meet legal and regulatory obligations
To resolve disputes and enforce agreements

After this, we securely delete or anonymize your data.

7. How We Share Your Information

We never sell your personal information. We only share it with trusted third parties when necessary, including:

Payment processors (Stripe, PayPal, Wix Payments)
Email marketing providers (e.g. Mailchimp, Wix Ascend)
Online course platforms or scheduling tools
Legal or regulatory authorities (when required by law)

All third parties are required to handle your data securely and lawfully.

8. Your Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you
Request correction or deletion
Restrict or object to our processing
Withdraw consent (for marketing or cookies)
Request data portability (in applicable jurisdictions)

To exercise these rights, contact us at: [your email address]

We will respond within the timeframe required by applicable laws (typically within 30 days).

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and usage
Improve site performance
Deliver relevant marketing

You can accept or reject non-essential cookies via our cookie banner. You can also manage cookies via your browser settings. For more details, see our [Cookie Policy].

10. Data Security

We use appropriate technical and organizational measures to safeguard your information, including:

Secure servers and platforms
HTTPS encryption
Limited access to sensitive data
Regular software updates and data reviews

However, no online system is 100% secure. Please take precautions when sharing personal data online.

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their privacy policies.

12. Children’s Privacy

Our services are intended for adults (18+). We do not knowingly collect data from children. If we learn that we have done so, we will delete it immediately.

13. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on our website with the updated effective date. We recommend reviewing it regularly.

14. Contact Us

For any questions or requests regarding your personal data, please contact:

The Holistic Potential

Email: Info@theholisticpotential.com

Cookie Policy

Effective Date: 01/06/2025

Business Name: The Holistic Potential

Website: www.theholisticpotential.com

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us enhance your user experience, analyze site traffic, and deliver relevant content and advertising.

2. Types of Cookies We Use

We use the following types of cookies:

a. Essential Cookies

These are necessary for the website to function and cannot be switched off. They include things like session management, security, and accessibility.

b. Analytics Cookies

These help us understand how visitors use our website (e.g. pages visited, time spent) using tools like Google Analytics and Wix Analytics.

c. Marketing & Social Media Cookies

These track your browsing behavior to help deliver more relevant ads (e.g. via Facebook Pixel) and allow you to share content via social platforms.

3. How You Can Control Cookies

When you first visit our site, you’ll see a cookie banner asking for your consent for non-essential cookies.

You can also:

Adjust cookie settings in your browser
Delete cookies stored on your device
Block cookies altogether (may affect site functionality)

4. Third-Party Cookies

Some cookies are set by third-party services integrated into our site (e.g. payment gateways, booking tools, social media plugins). We do not control these cookies. Please check their privacy/cookie policies.

5. Updates to This Policy

We may update this Cookie Policy to reflect changes in law or technology. The most recent version will always be available on this page.

6. Contact Us

If you have any questions about our use of cookies, please contact:

info@theholisticpotential.com

theholisticpotential.com

Terms and Conditions

Effective Date: 01/06/2025

Business Name: The Holistic Potential

Website: www.theholisticpotential.com

1. Introduction

These Terms and Conditions (“Terms”) govern your use of our website and services, including coaching, consulting, clinical hypnotherapy, and online courses. By accessing or using our website or booking our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the website or our services.

2. Services

We offer services including:

Holistic lifestyle coaching
Wellbeing and mindset consulting
Clinical hypnotherapy
Online courses and downloadable resources

All services are for informational and personal development purposes and are not a substitute for medical, psychological, or financial advice.

3. Booking and Payment

Sessions must be booked in advance through our website or agreed platform.
Payments must be made in full at the time of booking unless otherwise agreed.
Accepted payment methods: [e.g., Stripe Payments]

4. Cancellation & Rescheduling Policy

You may cancel or reschedule with at least 48 hours’ notice.
Cancellations made within the notice period may be refunded or credited.
No-shows or late cancellations may be charged in full.

5. Refund Policy

Refunds are not issued for completed sessions or digital products (e.g., courses, downloads), unless required by law.

For multi-session packages, unused sessions may be refunded at our discretion if requested in writing and within [e.g., 14 days] of purchase.

6. Intellectual Property

All content, including text, video, audio, and downloadable materials, is the intellectual property of The Holist Potential and may not be copied, shared, or redistributed without permission.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Any indirect, incidental, or consequential damages
Any loss arising from decisions made based on our services or content

You agree to use our services at your own risk and acknowledge that results may vary.

8. Client Responsibility

By using our services, you confirm that:

You are 18 years or older
You understand our services are not medical, psychological, or psychiatric treatment
You take full responsibility for your choices and actions following our sessions

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

10. Governing Law

These Terms are governed by the laws of the United Kingdom.

Any disputes will be resolved in the jurisdiction of Poole, England.

11. Changes to These Terms

We may update these Terms occasionally. Updates will be posted on this page with the revised date. Continued use of the site constitutes acceptance of any changes.

12. Contact Us

If you have any questions about these Terms, contact us at: